Cancellation Policy

Cancellation Policy – SWAPDELI

At SWAPDELI, we understand that sometimes you may need to cancel an order. Please read our cancellation policy below:

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1. Order Cancellation

•             Orders can be canceled before they are shipped

•             Once the order is shipped, cancellation is not allowed

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2. How to Cancel

•             Cancel your order through the platform (Swapdeli) under “My Orders”

•             Or contact our support team for assistance

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3. Cancellation After Shipping

•             If the order has already been shipped, you cannot cancel it

•             In such cases, you may request a return after delivery as per our Return Policy

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4. Refund for Canceled Orders

•             If canceled successfully before shipping, a full refund will be issued

•             Refund will be processed to the original payment method or wallet (as per platform policy)

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5. Failed or Auto Cancellation

SWAPDELI reserves the right to cancel orders due to:

•             Product out of stock

•             Incorrect pricing or listing error

•             Payment failure

•             Suspected fraudulent activity

In such cases, a full refund will be processed automatically.

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6. Refund Timeline

•             Refunds are usually processed within 3–7 business days

•             Bank processing time may vary depending on the payment provider

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7. Platform Policy

For orders placed via Swapdeli, or other marketplaces, cancellations and refunds will follow their respective policies and timelines.

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8. Contact Us

For cancellation-related queries:

📧 Email: helpswapdeli@gmail.com (edit if needed)

📞 Phone: +91-9830174354

🌐 Website: https://swapdeli.com